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FIELD ACCESS SOLUTION

FRM Command Center

Empower your Field Access teams with a central command center to support getting patients onto therapy.

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Purpose-Built Platform to Ensure Patients Start and Stay on Therapy

Reduce Operational Complexity

With a single system to manage patient and provider engagement and phone/email/text/fax communications, your Field Access teams can spend less time jumping between systems and more time providing strategic support.

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View and action upon assigned patient case details across an entire product portfolio without switching tools

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Easily log and tag notes about multiple patients from a single visit while ensuring compliance

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Minimize Unnecessary Patient Drops

Build and orchestrate personalized, omnichannel workflows to proactively identify and resolve issues, minimizing the likelihood of patients falling through the cracks.

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Automate tasks and surface recommended actions to enable priority FRM engagement across accounts

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Send and receive emails, phone calls, text messages, faxes, and store relevant HCP notes within the platform

Enhance Patient Outcomes

Built-in reporting and key provider metrics inform where to focus strategic Field Access resources and identify opportunities for continuous improvement.

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Real-time monitoring of team & program performance

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Aggregate data to monitor trends and identify opportunities to optimize access and reimbursement pathways

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Ready to Upgrade Your Patient Experience?

From Our Clients

Hear why innovators are choosing Courier Health

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We have rules setup in Courier to identify at-risk patients so we can intervene to keep them on therapy.
– VP, Market Access
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Without Courier Health, 3 out of every 10 patients wouldn’t start our treatment.
- VP, Market Access & Patient Services​
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This software is amazing. It has a clear and clean picture of what’s going on [in the field] and I don’t have to look anywhere else to know my tasks for the day. Other CRM systems are horrible, and vendors don’t really understand Patient Services.
– Field Reimbursement Manager

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True patient-centricity. Everyone says it, but few deliver. Upgrade your patient experience with Courier Health.

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